FCP Euro Reviews

To place an order on FCPEuro.com, begin the checkout process. Enter your billing and shipping address, then click "continue". Select the option for In-Store Pick Up as follows. Continue with your payment information and submit your order. You will then receive an email confirmation; this is the way of letting you know that the order is being processed. Wait for the email saying your order is ready for pick up. Orders for "In-Stock" items are typically fulfilled, picked, and ready for pick up in about an hour and a half. If there are items in your order that are not in stock, it will depend on the lead time of those items. You will be emailed as soon as the order is ready. Drive your favorite car to FCP Euro and pull into a space marked by one of six new Curbside Pickup signs. Text your parking space number to 203-701-9244 and wait for a response asking for your 7-digit order number. If you don't have a 7-digit order number, you may want to recheck your email. If it's not there, then chances are that your order is not quite ready yet for pick up. Pop the trunk, hatch, or lend a hand while the order is brought out.

FCPEuro.com is a platform that offers Genuine, OE, and OEM Replacement Car Parts Online. The online parts catalog features over 190,000 Genuine, OE, and OEM replacement parts including Volvo Parts, BMW Parts, Audi Parts, VW Parts, Mercedes Parts, Porsche Parts, and Saab Parts from a variety of top-quality manufacturers. They are proud to offer quality replacement car parts, a hand-curated catalog, an unbeatable Lifetime Parts Replacement Guarantee, all backed by one of the best customer service teams in the Automotive industry. All replacement parts you buy are backed by their Lifetime Replacement Guarantee which includes consumables and wear and tear items like brake pads, gaskets, rotors, filters, and wiper blades. When you order an auto part from them, you'll never have to pay for it again. FCPEuro was established by Harry and Kathy Bauer in 1986 as a brick and mortar auto parts store located in Groton, Connecticut servicing the local Volvo and BMW parts markets. Today, they have expanded their parts catalog faster than ever before to supply you with the parts you need at better prices. New brands and parts are added daily thanks to their dedicated team of experts working behind the scenes. They also have a blog where they post the latest news and updates about their products and services. For example, they have a post about New Products At FCP Euro For March 2024 and a 2023 FCP Euro Holiday Gift Guide. They also offer service kits for more involved jobs, like replacing the pistons and connecting rods in your early Audi 2.0t engine.

To find a specific part on FCPEuro.com, the following steps can be followed: - Go to fcpeuro.com and select the year, make, and model in the vehicle selector. Some fields populate automatically, while some need to be selected due to variations in part fitment based on body style. - If unsure about the engine or transmission type, select "not sure", which shows all possible parts for that model. However, some of those parts may not be a direct fit for the specific vehicle. - After completing the forms, the vehicle will be stored in the garage. Multiple cars can be added to the garage. The highlighted vehicle is the vehicle currently being searched under. - The "My Garage" function can be used to find the correct part for the car. Choose the Year, Make, Model, and if required, submodel of the vehicle. Now, click on items and notice that the site says "IT FITS" near the "Add to cart" button. - Parts can also be searched by description, such as Audi brake pads, or E46 water pump, or 1997 Volvo 850 timing belt. Alternatively, search by part number by entering it in the top search bar located on the homepage. - If something cannot be found on the site, it may be unavailable or discontinued. In such cases, contacting the support team for further assistance is recommended.

The website fcpeuro.com accepts the following methods of payment: American Express, Visa, MasterCard, Discover, and PayPal. Additionally, gift certificates and other account credits from prior returns/refunds are also acceptable as forms of payment. It's important to note that if a credit card is used to place an order, the funds will immediately be deducted from the account. For security purposes, the billing address must exactly match the address on file at the credit card company. The processing of the order may be delayed if these addresses are different. For added security, the website honors PCI regulations and does not store credit card information. Promotion codes can be redeemed by entering the code on the shopping cart summary page. If the promotional code qualifies, the savings will be displayed throughout the checkout process. Only one promotional code per order will be accepted.

The return policy of FCP Euro is as follows: New returns must be received within 90 days of original purchase for a refund. If a product included a core charge, there is a process to submit a Core Return. They also offer a Lifetime Guarantee Replacement which does not require usage of the original manufacturer's box to return. Every return must have a returns form printed out and included with the physical return itself in order to be successfully processed. Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. The return must be properly boxed and sealed to protect the physical product and the integrity of the manufacturer’s package against any damage or marking in transit. New items shipped back solely in the manufacturer’s packing will be ineligible for return. FCP Euro is not liable for the value of any returned merchandise that is lost or damaged in transit to their facility, package insurance is highly recommended. If you're returning fluids, they must be securely contained and sealed inside their original containers and then enclosed in two independently sealed plastic bags and placed in a sturdy corrugated box for shipment. Unacceptable returns may apply to products returned with markings or writing made on the original packaging, including those that show signs of tampering, customization, or alteration in any way. Returns received in such condition will be subject to a 15% restocking fee. Those items that do not adhere to the FCP Euro policy and have been deemed ineligible for return will be denied and discarded after 10 business days following customer notification. In the event the customer would like to recover the refused item, a return shipment can be requested within the designated 10 day period and the associated cost will be billed to the customer’s account.

FCPEuro.com has a Hassle-Free Return Policy. Customers can submit part returns at any time. New returns must be received within 90 days of original purchase for a refund. Every return must have the form printed out and included with the physical return itself in order to be successfully processed. Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. Your return must be properly boxed and sealed to protect the physical product and the integrity of the manufacturer’s package against any damage or marking in transit. New items shipped back solely in the manufacturer’s packing will be ineligible for return. FCP Euro is not liable for the value of any returned merchandise that is lost or damaged in transit to their facility, package insurance is highly recommended.

In terms of their Shipping Policy, they offer Free Economy Shipping on all orders over $49, shipping to the contiguous US only. This service is handled by FedEx Smartpost and USPS First Class Mail, depending on the destination. Typical transit times for this service is 7-10 business days. For orders under $49, they offer ground shipping for only $6.99. They also offer flat-rate expedited shipping options. Standard delivery in 3-5 business days or less. For in-stock items, their free ground shipping reaches any of the 48 contiguous U.S. states in 5 business days or less.

FCPEuro.com is located at 155 Hill Street, Milford, Connecticut 06460. Customer Service is reachable by phone from Monday to Friday, 9am - 6pm EST. They are also reachable by email and Live Chat from Monday to Friday, 9am - 8pm EST. The phone number is (860) 388-9001. For email inquiries, a request can be submitted on their website.

To track an order on FCPEuro.com, one needs to follow these steps:

• Once the order ships, a confirmation email and text updates are sent, which include the tracking number.
• If the order is shipped from multiple locations to ensure quick delivery, tracking numbers are emailed as they ship.
• One can also check the order history in the "My Account" section on FCPEuro.com and look for the order status. If the order has shipped, a tracking number should be listed there.
• The tracking number can be searched on Google to directly access the carrier's site for tracking.

Please note that an order confirmation email is sent after the completion of an order at checkout. The confirmation can be viewed in two ways:

1. After clicking the submit button during check out, the next page is a confirmation screen with the order details.
2. A confirmation is emailed immediately to the email address provided at checkout if the order was placed online.

Hope this helps!